Privacy Policy

Overview

SettleRoute is designed to be local-first and low-data. The app helps users understand common setup tasks after moving to a city. The current Cardiff pilot does not require an account, does not ask users to upload identity documents, and does not store sensitive documents such as passports, bank statements, tenancy agreements, or National Insurance numbers.

Information stored on your device

SettleRoute may save basic checklist information locally on your device, including selected profile type, completed tasks, and checklist progress. This information is used to make the app remember your progress.

You can clear saved checklist data inside the app.

Information we do not collect

• We do not require an account.
• We do not collect passwords.
• We do not ask you to upload identity documents.
• We do not collect passport, driving licence, or National Insurance documents.
• We do not collect bank documents or tenancy documents.
• We do not collect payment information.
• We do not currently use advertising identifiers.

External links

SettleRoute includes links to official sources such as local council, government, healthcare, transport, and other public service websites. When you choose to open an external link, you leave SettleRoute and the external website’s own privacy policy and terms apply.

SettleRoute checks approved link domains before opening external links and shows the destination before leaving the app.

Feedback email

If you choose to report a problem from inside the app, your email app may open a draft message. Sending that email is optional. If you send feedback, the information you include in the email will be received and used to review the reported issue.

Please do not include sensitive documents, passwords, full identity numbers, or financial information in feedback emails.

Analytics and crash reporting

The current early version of SettleRoute is designed around minimal data use. If analytics or crash reporting are added in the future, this policy will be updated to explain what is collected, why it is collected, and whether users have choices about it.

Cookies and website tracking

The current SettleRoute website does not use non-essential cookies, advertising trackers, or analytics cookies. If this changes, the Cookie Notice will be updated.

Read the Cookie Notice.

Children and families

SettleRoute may include general setup tasks for families, such as school admissions guidance. The app is not designed to collect personal information from children.

Changes to this policy

This policy may be updated as SettleRoute develops. The latest version will be available on this page.

Contact

For privacy or support questions, contact: feedback@settleroute.app